Frequently asked questions
General Questions
Who founded Hella Curls?
Who founded Hella Curls?
Hella Curls was created by a pharmaceutical chemist with a mission to transform hair care using science-backed solutions made for Black beauty.
Is this company Black-owned?
Is this company Black-owned?
Hella Curls is proudly a Black owned business and always will be.
How does Hella Curls support the Black community?
How does Hella Curls support the Black community?
In addition to creating quality hair care, we are dedicated to launching a charity that supports Black youth in STEM, turning our growth into opportunities for the community.
Do you offer any discounts or promotions?
Do you offer any discounts or promotions?
We share all discounts and promotions through our social channels and newsletter. If you haven’t subscribed yet, sign up to stay updated and access exclusive subscriber deals. Plus, enjoy free shipping on all orders over £25.
What ingredients are used?
What ingredients are used?
You can explore all ingredients and their functions on this Our Formula.
Order Questions
What countries do you ship to?
What countries do you ship to?
Currently, Hella Curls exclusively ships within the UK.
When will my order arrive?
When will my order arrive?
Please see the approximate shipping durations on our Shipping & Returns page.
Can I return my order?
Can I return my order?
Yes, you can return unused and unopened Hella Curls products within 30 days of receiving your order, free of charge. For details, please visit our Shipping & Returns page.